This Privacy Policy explains how Bari ("we", "our", or "us") collects, uses, and discloses information when you use our mobile application (the "App"). We are committed to protecting your privacy and ensuring you have a safe experience using our services.
1. Information We Collect
To provide and improve our EV charging station discovery and navigation features, we collect the following categories of information:
Location Data
- Precise Location (GPS): While using our App, we collect precise location data from your mobile device. We request this permission via the system location dialog.
- Note: We only collect location information in the foreground while the App is open and active on your screen. We do not track or collect location data in the background.
Account and Profile Information
- User Credentials: When you register or sign in, we collect basic registration data (such as email address and authentication tokens via Google Sign-In or email credentials) to manage your account.
- Charging & Payment History: We maintain record of your charging sessions, wallet transactions, and reservations in a secure database to display history and manage balances.
Device Information
- We collect information about the mobile device you use to access the App, including network connectivity status, operating system version, and device diagnostics to facilitate payment integrations (e.g., Razorpay).
2. Why We Collect Your Information
We use the collected information for the following specific purposes:
- Nearby Station Discovery: Your location is used to identify and map the nearest EV charging stations relative to your current position.
- Navigation and Routing: Your location is used to calculate directions and show navigation paths from your location to the selected charging station on the map.
- Account & Booking Management: Your account info is used to handle bookings, keep track of charging sessions, and manage payments securely.
- App Performance & Security: We use device data to identify bugs, secure communications, prevent fraud, and ensure seamless payment transactions.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We only share data with third parties in the following limited circumstances:
- Mapping Services: Location coordinates are processed through the Google Maps API to load maps, show markers, and generate route lines. This is processed securely in accordance with Google's Privacy Policy.
- Payment Gateways: Payment metadata and device details are transmitted securely to our payment processor, Razorpay, to facilitate payment processing. No raw credit/debit card numbers are stored or processed by our App directly.
- Database & Hosting (Firebase): Your account profile, charging history, and session data are stored securely on Google Firebase Cloud Services.
- Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.
4. Data Retention and Deletion
We retain your account and charging history for as long as your account remains active. You can request deletion of your account and associated personal data at any time by contacting us directly.
5. Your Choices and Controls
You have full control over the permissions you grant the App:
- Location Services: You can choose to enable or disable location permissions at any time through your mobile device's settings menu. However, if you deny location access, you will not be able to view your real-time position on the map or calculate routes.